Whatever the case is, doing this first ensures that you're not wasting time or loosing out on valuable form submissions. If you submit a contact form and it doesn't end up in the database, then chances are the form is misconfigured, or there's a bug in Elementor. If you submit a contact form, and it ends up in the database, you know that the form is working (even if the email notifications are not). Implementing this before trying to fix the email issue comes with two benefits.įirst, it ensures that the Elementor form itself is actually working. Every time you get a new submission, it will notify you on the admin back-end, so you'll be aware even if you aren't receiving email notifications. We recommend using a free plugin called Elementor Contact Form DB, which stores Elementor Pro form submissions in WordPress. ![]() This way, even if you're not receiving emails, when somebody submits their information, it ends up in a database that you can access. Install A Forms DatabaseĪn important thing to do when troubleshooting the Elementor form not sending emails is to implement a form database. In 90% of all issues, your Elementor form is actually sending the email, but it's ending up in spam. ![]() If the email displays in the spam, this is an issue, but it also means that the email sending mechanism isn't broken or misconfigured.Įmails not sending, and emails landing in spam are two different issues altogether. If you haven't received an email from your Elementor form submission, the first thing to do is check your spam box. Check your email to see if a notification has come through. If your site can be found at, the email should be something like .Īfter you have ensured that all settings are correct, go to the front end of your website, and submit a form. Make sure the “from email” matches your website’s domain. This means that on submission, you should have an email notification set up, which sends a message to the administrative email for WordPress. First, from the Elementor back end, check to see that everything is set up correctly. We recommend testing your form before proceeding to any of the methods outlined in this article. Email is essential when it comes to Elementor forms, so you definitely need to get it working. That means that if you're not receiving emails, all user submissions are lost forever. The base installation of Elementor doesn't come with any form database (form solutions like Gravity Forms do). Typically, when a user submits a form, an email notification is sent to the administrative user so they can respond to the query. It's a great solution for those looking to collect contact entries, and powerful enough to go toe to toe with other solutions like WPForms or Gravity Forms. In this article we're going to be discussing common causes of Elementor forms not sending email notifications, and how to fix them.Įlementor Pro comes with a built in form widget which is very helpful, as you don't need to install another plugin into your WordPress website.
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